Client profile

A company that buys, rebuilds and remarkets used computer equipment, with $20 million in annual sales.

The Challenge

In addition to lowering their shipping costs, this customer really wanted an easier way of doing business. Stretched and understaffed, their team turned to us to simplify and streamline their operations, and take the logistical responsibilities off their plate.

TDS Solution

We became their one-stop shop for managing and monitoring all of their inbound and outbound shipments. They now call us with their shipment needs and we handle everything else – including bill of lading preparation, confirming availability and appointment times, and more.

Tangible Result

The client has praised us for providing solid, reliable shipping and fast, responsive service at a fair price. They have virtually eliminated the burdensome internal costs and hassles of managing it themselves.